How do I view/download attachments from patients?
Patients can send you files via attachments in messaging. When a patient sends you a file, it'll appear as a chat bubble in a conversation with them.
Viewing and downloading attachments
- Click on the file in the chat bubble
- The file will open in a preview window*
- Right-click on the file
- Click Save Image As...
- Choose which folder to save it into, then click Save
* Some file types, like Word docs, may not open in a preview window and will instead download directly to your browser's downloads folder.