Messages
Send and receive chat messages with patients
- About Messages
- How do I start a chat with a patient?
- How do I check patient messages?
- How do I mark a conversation as resolved or unresolved?
- How do I redirect a patient's enquiry to another team?
- How do I search for messages?
- How do I make a copy of a patient's message history?
- How do I respond to an existing conversation?
- How do I send a bulk message to all patients?
- How do I set up message templates?
- What are starred conversations?
- How do I use message templates?
- How do I view/download attachments from patients?
- What are the green chips on some conversations? (IDEAS clinics)
- How do I assign a conversation to myself or someone else?
- How do I link to content in messages?