How do I enter a preferred display name in the waiting room?

To enter a display name for a video call, you will need to click on the join call button in the clinic portal to be taken through to the waiting room for the telehealth appointment.

Once you are in the waiting room, you will see the 'Your display name' field above your video feed preview, where you can enter your preferred display name.

Once entered, your display name will be cached so that it appears for future video calls. If you would like to overwrite a display name that had been previously entered, simply enter the updated display name in the field.

Please note that your display name will need to be within the character limit in order for you to join the call.